QontaineR

Help Centre Getting started and account access

The essentials

Getting started and account access

QontaineR keeps a useful record of the things you own: where they are, which prefix they belong to, and when you may need to revisit them.

Create your account

Choose Create account from the home page, then enter your name, email address, and a strong password. You can also use a supported sign-in provider when it is offered on the sign-in screen.

After registration, check your inbox for the verification message. Verifying your email helps keep your account recoverable.

Sign in on web or mobile

Use the same account on the web and in the QontaineR mobile app. Your containers, prefixes, reminders, and family access belong to your account rather than to one device.

If you cannot sign in, use Forgot password from the sign-in page to request a reset link. Only use links sent to your own email address.

Your account settings

Open Profile after signing in to update profile details, manage security options, review notification preferences, and see the subscription information available to your account.

Still need help?

Send us a private support request. You do not need to sign in to your QontaineR account.

You can also email us at support@qontainer.app

Frequently asked questions

Do I need separate accounts for web and mobile?

No. Sign in with the same account to use your QontaineR data on either device.

I did not receive my verification or password reset email. What should I do?

Check your spam or junk folder, confirm that you used the right email address, then request a new message from the relevant sign-in screen.