Premium, entitlements, and limits

QontaineR applies feature limits based on the entitlement attached to your account. The product shows your current status where relevant, including in Profile and the Premium area.

Check your current access

Open Premium or Profile while signed in to see the plan information available to your account. QontaineR uses that entitlement to decide which limits apply.

If an entitlement has an end date, access to premium features can change when that date passes.

What limits can affect

Limits can apply to the number of containers and prefixes you own. Some notification preferences, such as email reminders and a weekly summary, are available only when your account has active premium access.

Shared access does not make someone else’s private account entitlement yours. Review the status shown for your own account.

When something looks wrong

Check the status shown in the app and make sure you are signed in to the expected account. Do not rely on a payment or subscription claim outside QontaineR as proof of access; the entitlement shown in your account is the current source of truth.

Still need help?

Send us a private support request. You do not need to sign in to your QontaineR account.

You can also email us at support@qontainer.app

Frequently asked questions

Why is a notification preference unavailable?

Email reminders and the weekly summary require active premium access. Check your current account status in Profile or Premium.

Can I manage billing from this help centre?

No. This help centre explains the entitlement status shown in QontaineR; it does not provide a billing-management service.