QontaineR

Help Centre Privacy and account deletion

Your data

Privacy and account deletion

You control the information you add to QontaineR. Review it before sharing a container or inviting someone to a family, and use account settings carefully when you are ready to leave.

Manage what you share

Container names, locations, descriptions, and contents can reveal personal information. Add only what is useful, and share containers only with families that need access.

Removing someone from a family changes their future family access. Check shared containers and family membership whenever your circumstances change.

Delete your account

Account deletion is available from Profile. Read the confirmation carefully before proceeding: deleting an account is intended to remove your account access and is not the same as simply signing out.

Before deleting your account, review family ownership and shared containers. Transfer ownership or remove information you need to preserve first.

Keep account messages private

Verification emails, reset links, and recovery codes are account-security material. Do not forward them, post them, or include them in screenshots you share with others.

Still need help?

Send us a private support request. You do not need to sign in to your QontaineR account.

You can also email us at support@qontainer.app

Frequently asked questions

Does signing out delete my data?

No. Signing out ends your current session. Use the deletion option in Profile only when you intend to close your account.

What should I check before deleting my account?

Review any family you own, any containers shared with others, and anything you may need to keep. Account deletion should be treated as a deliberate, final action.